5 April 2024
UX Assignment
GuestFlow - Kiosk Based Visitor Management System
Individual Project - Interview Assignment - Solo Designer
Introduction
In response to the evolving needs of modern office environments, I embarked on a project to create an innovative Visitor Management System (VMS) aimed at enhancing the visitor experience while ensuring security and efficiency within office premises. This case study delves into the design process, challenges faced, and solutions provided in crafting a user-centric and visually appealing solution.
Overview :
The primary objective of this project was to develop a comprehensive Visitor Management System that streamlines the check-in and check-out process for visitors, maintains security protocols, and offers a seamless experience. This involved prioritizing user experience, aesthetic visual design, interactive elements, information hierarchy, accessibility, badge generation, and error handling.
Target Audience :
Visitors themselves are a significant audience for the VMS. Whether they are clients, partners, or job applicants, visitors expect a smooth and hassle-free experience when entering an office premises. The VMS streamlines the check-in process, reducing wait times and ensuring a positive first impression of the organization.
My Role & Responsibilities :
I worked on this project as a solo UI/UX designer from inception to completion.
User Research ( Heuristic Evaluations, Personas, User Journey Maps), Wireframes, Usability study, Prototyping, Testing, Accessibility and Iterating on designs



